At Ursula Look, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website. By using our site, you agree to the terms of this policy.
Information We Collect
We may collect personal information including your name, shipping address, contact number, and email address when you place an order or contact us. We also collect data such as IP address, device type, browser information, and website usage details to help us improve your shopping experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and updates
- Provide customer support
- Improve our products, services, and website performance
- Send marketing emails and promotional offers (only if you have opted in)
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share limited information with trusted service providers who assist us in operating our website and delivering services (such as shipping partners). These parties are bound by confidentiality agreements and only use your information for specified purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.
Your Choices and Opt-Out Instructions
You may opt out of receiving marketing communications from us at any time by:
- Clicking the “Unsubscribe” link in our marketing emails
- Contacting us directly at [email protected]
Please note that you may still receive transactional or order-related messages after opting out.
Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is 100% secure.
International Users
Ursula Look operates globally. By using our website and providing your information, you acknowledge and agree to the transfer and processing of your data in countries that may have different data protection laws than your country of residence.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].